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AgiSoft WhatsApp CRMWhatsApp campaigns, a shared team inbox and AI solutions, from one partner

A WhatsApp Business CRM on the official Meta WhatsApp Cloud API: approved template campaigns, a shared team inbox, auto-replies, contacts and groups with opt-out handling, and delivery and read reports. Business AI, AI training and trained AI resources come from the same team.

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  • ₹999WhatsApp CRM plans from, per month
  • 100%Official Meta WhatsApp Cloud API
  • 5+AI services under one roof
  • 24/7Support and monitoring

Overview

What AgiSoft WhatsApp CRM does for you

AgiSoft is a one-stop AI solutions partner for business, and at its centre is a complete WhatsApp Business CRM on the official Meta WhatsApp Cloud API. You connect your own WhatsApp Business account, create message templates and send them to Meta for approval from the panel, and send approved template campaigns to groups of contacts, now or on a schedule, in one go or in batches you release one at a time.

Replies land in one shared team inbox. Conversations are assigned to agents, carry internal notes and a status, and can be answered with text, photos or documents within WhatsApp's 24-hour customer-service window. Keyword auto-replies and a welcome message answer first contacts, and a customer who replies STOP or UNSUBSCRIBE is opted out automatically. Every message is tracked as sent, delivered, read, failed or replied, with delivery funnels, trend charts, a searchable message log and CSV exports.

The platform is multi-tenant and API-first: each client has isolated data and can have its own domain, access tokens are encrypted, users work as admin, agent or read-only, and sensitive actions are written to an audit log. A versioned REST API connects your own software and mobile apps. Around the CRM, AgiSoft also delivers business AI (workflow automation, predictive analytics, NLP and chatbots), hands-on AI training with certification, and trained AI engineers, analysts and automation specialists. Plans are a software subscription only: Meta's message charges are billed to your own Meta account.

Who it’s for

  • Small and growing businessesStart on Basic with 5,000 contacts and two agents, then move to Pro for 25,000 contacts, five agents, tags and a shared inbox.
  • High-volume sendersThe Business plan: 100,000 contacts, fifteen agents, unlimited campaigns on fair usage, advanced reports and priority support.
  • AgenciesRun several clients from one platform, each with isolated data and a domain of its own.
  • Businesses adopting AIWorkflow automation, predictive analytics and chatbots, AI training for your team and trained AI people, from the same partner.

Features

Everything your team needs in AgiSoft WhatsApp CRM

Illustrative Campaign · Diwali offer screen for “Template campaigns to groups”, with sample data

Template campaigns to groups

Send approved templates to a group with variable mapping and per-recipient tracking. Send now, schedule for later, or split a large list into batches and release them one at a time.

Illustrative Shared inbox screen for “Shared team inbox”, with sample data

Shared team inbox

One inbox for the whole team: assign conversations to agents, add internal notes, set a status and reply with text, photos or documents within the 24-hour window.

Illustrative Template · diwali_offer_v2 screen for “Templates approved from the panel”, with sample data

Templates approved from the panel

Create templates with a text, image, video or PDF header, submit them to Meta for approval and follow their status without opening WhatsApp Manager. Approved templates sync in with automatic variable detection and a live preview.

Illustrative Contacts & groups screen for “Contacts, groups and consent”, with sample data

Contacts, groups and consent

Import contacts from CSV, organise them into groups and tags, and track opt-in and opt-out. A reply of STOP or UNSUBSCRIBE opts the contact out on its own.

More in AgiSoft WhatsApp CRM

Auto-replies and Quick Send

Keyword auto-replies and a welcome message answer incoming chats. Quick Send sends a single template without building a campaign.

Real-time analytics and message log

Dashboards for sent, delivered, read, failed and replied, with delivery funnels and trend charts, plus a searchable message log and CSV exports.

Click-to-WhatsApp link, QR code and widget

A shareable wa.me link, a downloadable QR code and a website chat button that bring new conversations into the inbox.

REST API for your software

A versioned REST API with JWT login for apps and API keys for server-to-server use, covering contacts, groups, templates, messages, campaigns, the inbox and reports, documented in Swagger.

Security and roles

Encrypted access tokens, admin, agent and read-only roles, an audit log of sensitive actions and verified Meta webhook signatures.

Modules

Everything in one system

AgiSoft WhatsApp CRM brings these areas together, with one sign-in, one database and one support team.

Illustrative Campaigns & Quick Send screen: Campaign · Diwali offer, with sample data

Campaigns & Quick Send

Template campaigns to groups with scheduling and batches, campaign reports and one-off template sends.

Illustrative Team inbox screen: Shared inbox, with sample data

Team inbox

Shared conversations with agent assignment, notes, status, photos and documents.

Illustrative Auto-replies & widget screen: Delivery & read rates, with sample data

Auto-replies & widget

Keyword auto-replies, a welcome message, a wa.me link, a QR code and a website chat button.

Illustrative Contacts & groups screen: Contacts & groups, with sample data

Contacts & groups

CSV import and export, groups, tags and opt-in and opt-out status.

Illustrative Templates screen: Template · diwali_offer_v2, with sample data

Templates

Create, submit to Meta for approval, track status and sync approved templates.

Illustrative Analytics & reports screen: Delivery & read rates, with sample data

Analytics & reports

Delivery funnels, trend charts, the message log and CSV exports.

Illustrative API & team screen: REST API & webhooks, with sample data

API & team

REST API keys, Swagger documentation, team members and roles.

Illustrative AI solutions, training & talent screen: AI training · programmes, with sample data

AI solutions, training & talent

Business AI and chatbots, AI training and workshops with certification, and trained AI resources.

Dedicated team

Built & executed by your dedicated AgiSoft WhatsApp CRM team

AgiSoft WhatsApp CRM is built, implemented and supported by one in-house DV Soft team. The same people take you from your first call to go-live and stay with you after it.

  • No outsourcing
  • One point of contact
  • 24/7 support desk

From requirements to ongoing updates

  1. 1Requirements
  2. 2Configuration
  3. 3Data migration
  4. 4Training
  5. 5Go-live
  6. 6Ongoing updates

Your in-house AgiSoft WhatsApp CRM team

  • Product owner

    Owns AgiSoft WhatsApp CRM and your roadmap, and is your one point of contact from day one.

  • Implementation engineers

    Configure AgiSoft WhatsApp CRM around your workflows, roles, branches and approvals.

  • Data-migration specialists

    Move your records from spreadsheets or your old system, checked row by row before go-live.

  • Trainers

    Train every team on site or online until your staff are confident on their own.

  • 24/7 support desk

    Phone, WhatsApp and email, around the clock, from people who know your setup.

How it starts

Up and running in a few steps

Your AgiSoft WhatsApp CRM team walks you through each one.

  1. 1

    Book a demo

    See campaigns, the inbox and reports on your own use case, and tell us about any AI work, training or people you need.

  2. 2

    A dedicated DV Soft team sets it up

    Your WhatsApp Business account connected on the official Meta Cloud API, contacts imported from CSV, templates submitted for approval, and agents and roles added.

  3. 3

    Training for your team

    Admins learn campaigns, templates and reports, and agents learn the shared inbox and auto-replies.

  4. 4

    Go live, with 24/7 support

    Your first campaign goes out with delivery and read tracking, with the team on call around the clock.

Plans and pricing

Find the AgiSoft WhatsApp CRM plan that’s right for you

Every plan includes your dedicated team, implementation help and 24/7 support.

Ready within 6 to 24 hours of payment. Prices exclusive of GST. Need a different size or your own server? Ask for a quote.

Compare AgiSoft WhatsApp CRM plans

What each AgiSoft WhatsApp CRM plan includes
Basic ₹999/month Most popular Pro ₹2,999/month Business ₹7,999/month Enterprise Custom pricing
Size and limits
Contacts 5,000 25,000 100,000 As quoted
Admin 1 1 1 As quoted
Agents 2 5 15 As quoted
Features
10 campaigns / month Included Not included Not included Not included
Basic inbox Included Not included Not included Not included
Basic reports Included Not included Not included Not included
50 campaigns / month Not included Included Not included Not included
Shared inbox Not included Included Not included Not included
Reports Not included Included Not included Not included
Tags Not included Included Not included Not included
Support Not included Included Not included Not included
Unlimited campaigns (fair usage) Not included Not included Included Not included
Advanced reports Not included Not included Included Not included
Priority support Not included Not included Included Not included
A custom plan for your volume Not included Not included Not included Included
Business AI and automation Not included Not included Not included Included
AI training and workshops Not included Not included Not included Included
Trained AI resources Not included Not included Not included Included
Onboarding and 24/7 support Not included Not included Not included Included
Dedicated team and implementation IncludedIncludedIncludedIncluded
24/7 support by phone, WhatsApp and email IncludedIncludedIncludedIncluded
Get a quote: AgiSoft WhatsApp CRM Basic Get a quote: AgiSoft WhatsApp CRM Pro Get a quote: AgiSoft WhatsApp CRM Business Get a quote: AgiSoft WhatsApp CRM Enterprise

FAQ

Frequently asked questions

The things people ask us most about AgiSoft WhatsApp CRM.

Still have a question?

Talk to the AgiSoft WhatsApp CRM team, 24/7 on phone and WhatsApp.

Is AgiSoft available now?

Yes. AgiSoft is live at agisoft.in. Book a demo, and a dedicated DV Soft team will set it up for your business, train your staff and support you 24/7.

Is it the official WhatsApp API?

Yes. AgiSoft runs on the official Meta WhatsApp Cloud API with your own WhatsApp Business account, and handles opt-in and opt-out consent.

Are WhatsApp message charges included?

No. Plans are a software subscription only. Meta's message charges are billed to your own Meta account.

Can several agents work the same conversations?

Yes. The shared team inbox lets you assign conversations to agents, add notes and reply within WhatsApp's 24-hour window. Basic includes two agents, Pro five and Business fifteen.

Can we connect it to our own software?

Yes. A versioned REST API with JWT login and API keys lets your software and mobile apps manage contacts, send messages, run campaigns and read reports, and it is documented in Swagger.

Do you also offer AI training and trained resources?

Yes. Hands-on workshops in AI fundamentals, Python, TensorFlow and data science with certification, and pre-trained AI engineers, analysts and automation specialists. Ask us for a quote.

How soon is my product ready after payment?

Your dedicated DV Soft team sets up your product within 6 to 24 hours of payment and sends your login details, then helps your team get started. Support is available 24/7.

Ready to run AgiSoft WhatsApp CRM?

See it live, or talk to the team that will set it up with you. Implementation and 24/7 support come with every plan.